VoIP

Implementing a Voice over Internet Protocol (VoIP) solution can not only dramatically enhance your network but also affect the entire way your organisation communicates. Because VoIP technology, also known as IP telephony, can now deliver the functionality and quality of service required for voice applications, the business rationale for implementing a VoIP solution may be stronger than ever.

As a leader in converged communications, Black Box Network Services can implement a VoIP solution to enable your organisation to take advantage of the best IP telephony technology has to offer.

A VoIP solution from Black Box Network Services provides:

• Secure, reliable communications that take advantage of your IP infrastructure
• Solutions that can scale from one to 10,000+ users seamlessly
• Flexible functionality that can improve agility to respond to other employees and your customers
• Potential cost savings from centralised network administration, bandwidth optimisation, and reduced usage fees—and other money-saving opportunities
• Application enablement to take advantage of the latest in Unified Communications and rich, multimedia services
• Streamlined move, add, and change capabilities that can reduce time and administrative costs

With a VoIP solution from Black Box Network Services, you’ll not only receive the latest IP telephony platforms and applications, you'll also receive our commitment to support your migration every step of the way.

Getting the most from a VoIP solution does not end at deployment. To maximise your investment, you should monitor your solution for health and performance.

Black Box Network Services offers comprehensive VoIP and data network monitoring applications that can automatically monitor all interfaces on your entire network.

Our VoIP performance monitoring applications include:

• Total visibility to your network.
• Reports that document pathing information between any two endpoints and the health of all involved interfaces.
• Utilisation and packet loss tracking so that you can know where the problem is—and why—for quicker resolution.

Let us help you take the step to VoIP

To learn more about our VoIP solutions or performance monitoring capabilities, contact us.